Privacy Notice

Cookies

1. Cookies are small files placed on a users hard drive that help us recognize your browser and provide specific services to you such as a shopping cart and account ID.
2. Tracking cookies may be used to track which areas of the site are being visited. This may be used to change the look and feel of our site.
3. To place orders from our site it is necessary that you turn on cookies.

Information

1. In order to conduct business we must collect certain identifiable information about our customers. Information we collect is stored on our web site to better serve you.
2. Whenever using our site, information is collected automatically. An example of this type of information collection is when you place an order. Users type in their address and shipping address, we use this information to deliver your flowers.
3. Information that you give us e.g. postal address, email addresses are stored in our secure database. We make every effort to keep your information private and secure from unauthorized people.
4. We do not store credit card information on our servers. For this reason you must enter in your credit card information every time you place an order, and we must bill you at the time of order. We do this to protect our customers from credit card fraud and theft.
5. We are not responsible for information gathered by third party billing partners (ie PayPal, GoogleCheckout). Please read and understand their privacy policies before using them to pay for your orders.

How we use your information

1. All information shared with us is kept private. We will not sell your personal information.
2. In the course of doing business it is necessary to share personal information with our agents and partners (i.e. addresses are shared with FedEx). These partners are only authorized to use this information to perform their functions such as delivery, billing and customer service.
3. Your information is used so that we may better serve you. Occasionally we use information for promotions and special offers such as our reminder service.

Disclaimer

This privacy policy is a work in progress. While some details of our privacy policy may change, we will always remain committed to keeping your private data private.